Posted May 17, 2021

Change Management Lead

Location: Vancouver
Job ID: 1994
Employment Type: Contract

Are you a Change Management Lead who can develop change plans and implement the hands-on execution of change activities? Do you have experience leading direct reports and involvement in major change projects? Our client is a leader in their industry and employs more than 4000 people around the globe. We love this company because they have put the growth of their IT department as a priority and consistently gives people the opportunity to learn as well as work on interesting projects.

Our client is looking for a Change Management Lead for a 4-month contract position working 32 hours a week. This role will be focused on change management over 2 go lives that are happening in the next few months.

Here is what you’ll be doing on a daily basis:

  • Define, capture, and understand change impacts including impacts on stakeholders and any barriers that must be overcome (including any behavioral shifts required)
  • Develop and execute change plans to support the implementation of a transformation project to achieve adoption within a wide spectrum of stakeholders
  • Partner with business owners, project manager, managers, and business stakeholders to implement change management activities and provide support to achieve desired business outcomes
  • Measure awareness, readiness, and adoption using standard methods such as surveys and interviews
  • Continuously improve and update change plans and modify change management activities based on stakeholder feedback, resistance, and measurement outcomes
  • Engage stakeholders to gain support and buy-in to support effective implementation and sustainment of change
  • Develop and implement communication plans to support change
  • Write communications and manage various communication tactics and channels
  • Develop and implement learning and adoption plans as required to support acquisition of knowledge & skills
  • Provide sponsor support and change leadership coaching to management teams
  • Lead the efforts of change resources to support execution of the plan (e.g. Instructional Designer, trainers)


Here is the kind of person we are looking for:

  • Strong organizational and leadership skills to achieve design target timelines
  • A solid understanding of the change process and change management principles
  • PROSCI or other equivalent change management certification
  • Bachelor’s degree in Business or relevant discipline
  • Minimum 3 years of experience leading, developing, and executing change management plans
  • Experience developing and executing communication, readiness, and training plans to support change efforts
  • Experience supporting project sponsors and management teams
  • Excellent written and verbal communication skills, including the ability to write for a variety of audiences
  • Excellent interpersonal skills and the ability to work effectively with all levels of stakeholders in a variety of locations and cultures
  • Facilitation experience, with ability to design and execute working sessions to uncover change impacts
  • Solid understanding of project management methodology and project lifecycles
  • Proficient with Microsoft products, including Excel, Project, Word, PowerPoint
  • Demonstrated track record of achieving results in a complex business environment
  • A customer-focused and service-oriented attitude


If you would like to explore this position, please apply now!

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