Posted June 07, 2021

Technical Support Analyst

Location: Vancouver
Job ID: 2004
Employment Type: Contract

Are you a Technical Support Analyst with experience in Azure and Office 365? Are you detail oriented and do you work well both independently as well as part of a team?

Our client has asked us to look for a Technical Support Analyst for a 6 month contract. We love this client because they are a well-loved BC-based restaurant chain that treats their people well.

Here is what you'll be doing on a day to day basis:

  • You will be helping with some server upgrades
  • You will help set up the Azure domain
  • You will help configure users on Office 365
  • You will change security settings
  • You will work with a vendor to follow their technical instructions for setup and configuration
  • You will build laptops and create user accounts and permissions
  • You will support provide support and troubleshooting for internal users on different applications and computer issues
  • You will work closely with different departments to make sure POS changes are coordinated
Here is the type of person we are looking for:
  • You have 2+ years of experience as a technical support analyst
  • You are comfortable with Azure and Office 365
  • You have great customer service skills and a can-do attitude
  • You are a great communicator and can break down complex technical issues into plain English without talking down to people
  • You enjoy a fast-paced environment and have the ability to prioritize, meet deadlines and manage changing priorities
  • You are comfortable working with vendors

If you would like to explore this position, please apply now!


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